THE BENEFITS OF OUTSOURCED IT FOR BUSINESS

The article discusses the significance of IT infrastructure in business today, focusing on how companies, especially those with limited resources, increasingly turn to outsourcing as a solution. It covers the reasons businesses might opt for outsourcing, such as operational inefficiencies and security challenges, and outlines the benefits, including access to specialized services, cost savings, and improved security.

IT infrastructure holds an important position in the business setting. Nevertheless, the same level of expertise, assets, and resources is not available to all organizations. Some companies, due to a shortage of resources or limited capital, are unable to maintain a dedicated IT team on-site. This is where outsourcing comes into play as a popular strategy to bridge the IT gaps. Outsourcing is a common practice that enables a business, irrespective of its size, to integrate services and experts into its infrastructure. These services can vary from fundamental elements like virtualization, BDR, cloud-networks, and more. It also provides businesses the opportunity to leverage the expertise of trained IT professionals.

In essence, it’s an attractive proposition. Acquiring valuable IT services is essential for operational efficiency. It enables a business to keep pace with the latest technology while safeguarding its data. However, like any outsourcing initiative, it has its advantages and disadvantages. It’s crucial to understand how IT outsourcing can benefit you when making long-term decisions. In this article, we will delve into some of the most significant advantages and disadvantages of IT outsourcing, providing you with the necessary information for your IT planning.

WHY OUTSOURCE IT

If you’re uncertain about whether it’s time to seek third-party assistance through managed IT services, here are some indicators to consider:

• There’s a noticeable decrease in organizational efficiency; projects are delayed, customer queries remain unanswered, and downtime increases.
• Security issues are becoming more frequent and persistent. You’re facing the same cybersecurity challenge that results in considerable downtime.
• Your bottom line is being impacted by the various problems your enterprise is facing.
• Your IT team is understaffed and preoccupied with minor issues.
• Customer support is unable to resolve issues promptly or effectively.
• You lack a robust recovery plan for data loss.
• Financial constraints prevent you from investing in new cybersecurity infrastructure, which is affecting company performance.
• The process of onboarding new staff is costly and time-consuming.

If these issues resonate with your current situation, it’s a clear indication that your infrastructure is under strain. The lack of capital to secure necessary solutions locally further exacerbates the situation. Fortunately, IT outsourcing offers several benefits.

THE BENEFITS OF OUTSOURCING

Access to Core Functions
When we talk about outsourcing, we often think about personnel. However, third-party providers also offer essential services like data storage or security monitoring. If you’re interested in using virtualized software but lack the necessary funds, outsourcing can allow you to incorporate these services into your infrastructure, depending on the provider.

Scalable Staffing
Hiring new IT staff can be challenging, primarily due to time and cost constraints. Outsourcing, however, allows for the immediate integration of experienced IT professionals into projects and critical tasks. Staffing is also scalable, allowing a company to hire as many or as few members as required, and reduce staff numbers once a project is completed. This flexibility provides unparalleled control over project management without the need for dedicated time to hire and train new employees.

Enhanced Security
Outsourcing enables a company to access additional security services like data monitoring, protection, and backup. Providers can monitor and flag unusual network activity, keep essential software like anti-virus updated, and ensure adherence to best practices for cybersecurity. This is particularly advantageous for businesses that lack the funds to invest in their cybersecurity infrastructure, leaving dangerous gaps in coverage. These gaps can lead to potential intrusions, resulting in downtime and a myriad of other problems.

Cost Reduction
One of the primary incentives for outsourcing IT is the potential for significant cost savings. By utilizing the services of a Managed Service Provider (MSP), businesses can avoid the financial burden of training and retaining in-house staff. Moreover, an MSP can deliver IT infrastructure through virtual solutions, eliminating the need for the business to invest heavily in establishing its own. The indirect benefits, such as enhanced efficiency and superior security, contribute to an improved bottom line, enabling the business to remain competitive in the IT sector without the need for local resources.

Enhanced Concentration
Enhanced Concentration: Outsourcing doesn’t necessarily imply a lack of in-house IT capabilities. Often, outsourcing serves to strengthen weaker sections or assist with large-scale projects. This allows the internal staff to focus on their areas of expertise and prioritize strategic objectives. For example, if customer inquiries are managed by an outsourced IT service, the in-house team can concentrate on larger projects like cybersecurity monitoring, network enhancements, or the installation of new infrastructure.

IN RETROSPECT

Each organization has its own unique needs and demands. It’s crucial for businesses to fully understand the risks associated with IT outsourcing when deciding what services to offshore. However, with a well-executed outsourcing plan, a business can reap numerous benefits and significantly improve its efficiency and profitability.

OUR SERVICES

Managed IT Services

All Inclusive Service and Support
IT Support
Telecom Support
Proactive Maintenance
Virtual CIO
Hassle Free Vendor Management
Cyber Security Management Backup and Disaster Recovery

Cyber security and cyber liability protection

Risk Assessment / Remediation Process
Staff Training / Process Implementation
24 / 7 Monitoring and Incident Response
Gap Analysis / Remediation Report
Compliance Documentation
Hyper Backup Protection

Outsourced IT For Small to Medium-Sized Businesses

24 / 7 / 365 Unlimited Helpdesk
All Hardware Included
Trouble-Ticketing System Included
Smartphone Included
Office 365 Software Plan Included
Business PBX Included
Private Cloud Included
Managed IT Services Included

Business Continuity & disaster recovery

Ransomware Protection
Real-Time Cloud Replication
Hyper Backup Protection
High Availability Architecture
Voice High Availability
Quickest Point-in-Time Restores

Outsources Telephony for Enterprises

24 / 7 / 365 Monitoring and Support
Hosted, Premise or Hybrid
Trouble-Ticketing System Included
Unlimited IVRs, VMs, and Queues
Skype and Salesforce Integration
Call Center / Contact Center Ready
High Availability Included
Telecom Management Included

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No Capital Investment
Quick Provisioning
Flexibility and Elasticity
Private Cloud, Share Nothing
24 / 7 / 365 Monitoring and Alert
Data Bunker Facility
Redundant High-Bandwidth and Power

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Outdated technology limiting your productivity?

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WE CAN HELP.

No matter the issues your company faces, when it comes to technology and information, Infradapt is here to help. Start by scheduling your free consultation, and we’ll work together to determine how Infradapt can help keep your business running smoothly, efficiently, and productively.